Domain expertise in at least one ServiceNow product to include ServiceNow IT Service Management (ITSM), Business Management (ITBM), Project Portfolio Management (PPM), IT Financial Management (ITFM), and Performance Analytics
3+ years of experience with ServiceNow development, including core ITSM tables, Glide, scripting, UI actions, scheduled jobs, business rules, client scripts, data imports, custom apps, and a development method.
Designing and implementing IT and Non-IT related process workflows, procedures and technical standards.
xperienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design.
Experience implementing systems using the Agile/Scrum methodology.
Experience with web services integration, specifically Mid-Server, SOAP and REST preferred
CIS- IT Service Management, Certified Systems Admin or other ServiceNow certifications preferred
Ability to obtain a Public Trust security clearance
BA or BS degree