ServiceNow Platform Engineer
Illustrative scope: help federal teams improve service workflows and platform operations across the ServiceNow lifecycle.
Potential responsibilities
- Configure and improve workflows across ITSM, ITOM, SPM, GRC or SecOps.
- Support platform integrations, upgrades, testing and technical documentation.
- Work with program teams to translate service needs into maintainable platform changes.
Example background
ServiceNow implementation or platform administration experience, workflow design, and clear technical communication. Module experience depends on the role.